Privacy Policy

At Manaal Group Electronics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

2. Order & Payment Information

  • Order details (products purchased)

  • Payment method (processed securely via approved channels)

Note: We do not store sensitive financial information such as bank PINs or passwords.

3. Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates and confirmations

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and enhance security

  • Send promotional offers (only if you opt in)

 

How We Protect Your Information

We implement appropriate security measures to protect your data, including:

  • Secure website protocols (HTTPS)

  • Restricted access to personal data

  • Trusted third-party payment and delivery partners

 

Sharing of Information

We may share your information with:

  • Delivery partners (e.g., G4S, Wells Fargo) for order fulfillment

  • Payment providers for secure transactions

  • Service providers who help us operate our website

We do not sell, rent, or trade your personal information to third parties.

 

Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve marketing performance

You can disable cookies in your browser settings if you prefer.

 

Marketing Communication

  • You may receive promotional messages if you subscribe or opt in

  • You can unsubscribe at any time by contacting us

 

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where applicable)

To make such requests, contact us using the details below.

 

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:

📱 Call/WhatsApp: 0722 229877
📧 Email: info@manaalelectronics.co.ke

Thank you for trusting Manaal Group Electronics with your information